Snow Bird Emergency Medical Insurance
Dreaming of relaxing on a tropical beach with your favorite book, taking the grand-kids to Europe or driving your RV south to avoid the Canadian winter? Whatever your dreams, do not let medical costs hold you back. If you get sick or injured, TuGo will take care of you. More than just paying the bills, TuGo will coordinate with medical staff to get you the best treatment possible, wherever you are in the world.
Plans Available
Annual
- Multi trip worldwide
- Multi trip within Canada
Single
- Worldwide
- Worldwide excluding USA (includes up to 5 days transit coverage in USA)
- Within Canada
Family Plan
- Available up to age 59. Includes children up to age 21; 25 if attending full time school or physically/mentally handicapped.
Key Benefits
- Doctor’s services
- Ambulance services
- X-rays and other diagnostic laboratory tests
- Prescription drugs
- Fracture treatment benefit
- Emergency dental services
- Emergency air transportation (must be pre-approved)
- Return of excess baggage
- Return of travelling companion
- Return of children/ grandchildren
- Return of accompanying pet
Non-Medical Travel Insurance Package
Already have emergency medical coverage through another plan, but looking for a non-medical travel insurance option? Great news! We’ve got you covered for missed flights, lost baggage, and more! Available as a Single Trip plan, our Non-medical Package offers just the right amount of coverage for Canadian residents and visitors to Canada.
Trip Cancellation & Trip Interruption Insurance
- You or your traveling companion’s unexpected sickness, injury and/or death
- Natural disaster or unforeseeable event that makes your home or business unlivable
- Travel advisories and more
Accidental Death and Dismemberment Insurance
- Death or dismemberment
- Air Flight/Common Carrier – injury while riding as a fare-paying passenger on an airplane, helicopter or common carrier (bus, train or boat)
- 24-Hour Accident insurance
Baggage Insurance
- Payment for lost, damaged, destroyed or stolen baggage and personal effects, anywhere in the world, on water, land or in the air
COVID-19 Insurance – Unvaccinated
Looking for COVID-19 coverage? If you haven’t been vaccinated for any reason other than your age, or have only had your first dose less than 14 days before you’re set to leave, we’ve got you covered! You can buy our COVID-19 Insurance – Unvaccinated plan with a TuGo Emergency Medical Insurance Worldwide or Excluding USA plan.
This insurance includes COVID-19 emergency medical and related quarantine expenses, if you test positive for and are diagnosed with COVID-19 while on your trip. It also includes a Trip Interruption benefit if the Government of Canada’s travel advisory changes to a Level 4 (avoid all travel) during your trip and you choose to come home early.
Coverage
- Available for all ages
- Emergency medical treatment up to $1 million:
- Physician and hospital treatment
- Tests and laboratory expenses
- X-rays
- Private duty nursing
- Ground, air or sea ambulance
- Emergency air transportation (must be pre-approved)
- Return of travelling companion
- Return of dependent children
- Repatriation
- Quarantine expenses for accommodation, meals etc.
- Trip interruption benefit
Deductible
Applicable to the following Emergency Medical plans:
- Automatic $300 USD for worldwide and excluding USA
- Automatic $300 CAD for within Canada plans
- Buy-out option available or other deductible options for premium discount
Applicable to Insureds 60 Years and Over
If you qualify for the coverage selected but you or a representative purchasing insurance on your behalf have Emergency Medical Insurance 14 15 failed to answer truthfully and accurately any question asked in the Medical Health Questionnaire, any claim will be subject to an extra deductible of $15,000 USD in addition to any other applicable deductible amount, and no future coverage will be provided under this Policy unless you pay the additional premium reflecting true and accurate answers to those question.
Eligibility
You are legible for coverage if:
- You are a Canadian resident.
- The expenses you incur result from an acute, sudden, and unexpected emergency.
- The emergency first occurs, and the medical treatment is provided outside your home province.
- You are not travelling against a physician’s advice; or
- You have not been diagnosed with a terminal condition
Optional Coverages
Baggage Insurance
Available as an add-on optional coverage to a Single Trip plan or package, Baggage Insurance plan is ideal for Canadian residents traveling outside of their home provinces.
- Payment for lost, damaged, destroyed, or stolen baggage and personal effects, anywhere in the world, on water, land, or in the air
- Coverage for stolen currency due to theft or robbery, up to the benefit limit
- Payment for personal necessities if your baggage is delayed, up to the benefit limit
Rental Car Protection
Available as an add-on optional coverage to a Single Trip plan or package, Rental Car coverage is perfect for Canadian residents. Protect your rental vehicle against damage or loss whether you’re travelling in the next province or abroad.
- Physical damage to a leased/rented automobile
- Loss of a leased/rented automobile
- Towing, salvage, fire department charges, custom duties, and reasonable loss of use
PRE-EXISTING CONDITION COVERAGE
Worldwide and Worldwide Excluding USA Plans
In addition to the Emergency Medical Insurance Exclusions below and to the General Exclusions shown on page 42, the company will not be liable to provide coverage or services, or to pay claims for expenses incurred directly or indirectly as a result of any pre-existing condition, except as follows:
Applicable to Insureds 59 Years and under (on the application date)
- On trips 35 days or less, except for any condition or symptom (other than a minor ailment):
- That arose or worsened on the date of departure or at any time within the 7 days before the date of departure; or,
- For which medical treatment was obtained on the date of departure or at any time within the 7 days before the date of departure; or, Emergency Medical Insurance 12 13
- That developed before departure and was undiagnosed at the time of departure.
- On trips over 35 days, any condition which has remained stable in the 90 days before the date of departure.
If you extend your trip and the total trip length (including the extension) exceeds 35 days, paragraph b) applies.
Applicable to Insureds 60 to 74 Years (on the application date)
On all trip lengths, any pre-existing condition which has remained stable in the 180 days before the date of departure.
Applicable to Insureds 75 Years and Over (on the application date)
On all trip lengths, any pre-existing condition which has remained stable in the 365 days before the date of departure.
If you purchased this Policy to top-up any other insurance plan, the stability for pre-existing conditions is based on your total trip length.
Pre-existing conditions that do not meet the criteria set out above are not covered.
Refer to the following definitions: accident and injury, alteration, medical treatment, minor ailment, pre-existing condition, sickness and stable.
Exclusions
In addition to the General Exclusions shown on page 42, the company will not be liable to provide coverage or services, or to pay claims for expenses incurred directly or indirectly as a result of:
- Any medical treatment, recurrence or complications related directly or indirectly to a sickness or injury which was diagnosed or for which symptoms first occurred, or medical treatment was received after the date of departure but prior to the effective date of this Insurance, unless this Policy is purchased to top-up any other insurance plan.
- A medical condition for which symptoms were present or medical treatment was received during a temporary visit to your home province during the period of coverage or any condition wholly or partly, directly or indirectly, related thereto.
- Any expenses incurred as a result of sickness that originated or was symptomatic during the waiting period.This exclusion does not apply when this Policy is purchased to top-up any other insurance plan.
- A trip that is undertaken against a physician’s advice.
- A trip that is undertaken after the diagnosis of a terminal condition.
- Conditions or any related conditions for which, prior to departure, testing or investigation took place, was scheduled to take place or was recommended (not including tests for routine check-up or routine monitoring for a medical condition), and for which results had not yet been received at the time of departure.This includes tests or investigation that were recommended or scheduled prior to departure, but had not yet taken place at the time of departure.
- Tests and investigation except when performed at the time of initial emergency sickness or injury.
- Any condition(s) for which you are registered on a waiting list in Canada for treatment or diagnosis.
- Any medical treatment, other than continuous treatment as specified in the Dental Services Benefit, which is a continuation of or subsequent to an emergency sickness or accident during the same trip, including its recurrence or any complications related directly or indirectly thereto, unless you are declared by an attending physician medically unfit to return to your home province because the emergency had not ended.
- Expenses incurred once the emergency ends and in the opinion of the attending physician or dentist, you are able to travel to your home province for any further treatment relating to the sickness or accident that led to the emergency (other than specified under the Follow-up Visit Benefit).
- Loss, theft or breakage of prescription glasses, contact lenses, prosthetic devices, hearing aids and dentures.
- Expenses incurred after emergency air transportation, when the emergency air transportation was not arranged by Claims at TuGo.
- Expenses incurred and trips when coverage is purchased after departure, unless authorized in advance by TuGo.
- Any eligible medical and related expenses in excess of $50,000, if you are not covered by a provincial or territorial government health care plan at the time of your
- Emergency sickness or injury incurred if you choose to travel to a destination after a formal written travel advisory and/or travel warning has been issued by Global Affairs Canada or Public Health Agency of Canada (PHAC) recommending that you avoid all or non-essential travel to that destination during your This exclusion applies if the advisory/warning is issued before the date you leave for your trip and the expenses are directly or indirectly caused by the reason for the travel advisory/warning.
- Your coaching, teaching, participating, practicing or training for any of the sports listed in the optional Contact Sports Coverage, the optional Adventure Sports Coverage or the optional Extreme Sports Coverage.If you have purchased the optional Contact Sports Coverage, the optional Adventure Sports Coverage or the optional Extreme Sports Coverage, refer to those section headings.
Conditions, limitations and exclusions apply. See policy for details.
Always Carry Your Wallet Card When You Travel!
You must notify the Assistance Centre within 24 hours for any medical emergency!
Don’t Wait! Protect Yourself & Your Family Today.
